Celebrating 15 years of serving the music community!

Real comments from real people: 


I am an adult beginner and my piano is exactly what I need in an apartment. Thank you for the personal delivery & set up of the piano. It was very well done.

Donna, Burlington, Ontario

My wife had been in the store after viewing the www.painos.ca website. I could come in only just prior to closing time, yet the sales person gave me generously of his time to make sure my choice of piano would not disappoint later, and that the instrument would deliver every feature we were looking for. Our new Kurzweil digital piano sits front and center in our living room and is played every day. The delivery was happily anticipated and thoughtful in every way. We will always be delighted to recommend to anyone your store for their piano purchase and service. Thanks.

Joanne & Charles, Brantford

The staff at Pianohouse Burlington Inc. assisted me in finding the right piano for my needs. One of my dreams was to own a piano, and all individuals I dealt with were very professional and understanding of my needs, along with being knowledgeable about their products. All the staff members were friendly and courteous. I will certainly recommend others to come and visit your store and buy a piano.

Stephen, Grimsby

I have been shopping for a piano for some time.  Before visiting Pianohouse my experience at other piano stores was considerably different.  I was given very little information regarding the piano I had my eye on.  I was given the impression they just wanted to sell it and move another in its place.  I didn't end up buying for the simple reason I wasn't sure they really knew anything about the piano.
Then someone recommended I visit the Pianohouse in Burlington.
I decided to see what they had and upon arriving, I was greeted by a salesman, who filled me in with so much knowledge about the piano (e.g. the quality, the inner workings and how each part worked) that it just amazed me. He didn't only want to sell a piano; he also wanted to give as much information about it that he could.  He wanted to help me buy the right piano for me and ensure that I was informed and happy about my purchase.
When I decided to buy the piano from Pianohouse the process was quick and considerably easy. My piano arrived on time and they placed it just where I wanted it.  Their professional movers brought the pianos right to the place without any problems.
Being an extremely satisfied customer I honestly have to say that I was very pleased with the whole process from start to finish. The staff at Pianohouse is a top-notch team selling a top-notch product.

Sherita, Norwich Ontario

Thank you for providing an excellent calendar of concerts.

 Rea B.

I Just wanted to send a quick note to say thank you so very much for the piano covers…..they are absolutely beautiful and fit perfectly!!  The quality  and the service you provide are absolutely excellent!
Thank you! I will contact you in the near future, when I need more covers!  
Rebecca ,Vancouver BC

The staff are all very knowledgeable and friendly to deal with. They listened and determined what we really wanted and needed- they wanted us to be happy with our piano purchase. They did not try to "sell" us if it wasn'r right for us.The delivery service and follow up was great.

Andy,  Oakville Ontario

Thank you Lauren for the beautiful Valentine!

    Thank you Lauren from Burlington, for your sweet Valentine!

Enjoy your piano!

Priceless moment!

My husband and 1 year old daughter are thoroughly enjoying the piano.

Thank you so much Pianohouse Burlington.

Elizabeth, Burlington

I would certainly recommend Pianohouse Burlington. Your service was more than satisfactory.

Rose Mary, Burlington

Very inpressed with the whole experience, from the trade-in of my old Gerard Heintzman upright piano to the purchase of the new digital Kurzweil piano. Thoroughly enjoy my piano!

Helen, Oakville

Hi Paula,
Thanks again for letting Michael practice on several grand pianos in your piano store on Friday. He did win the 9th grade Romantic class with the Chopin Nocturne. Overall, he did well, he got two 1st places, one 2nd and one 3rd . so he got placed in each of the classes he entered.
See you next year!

Katalin, Buffalo, USA

Most satisfactory through the whole piano  purchasing process.We are now enjoying this beautiful Young Chang instrument/ grand piano. Many friends have visited our home since the delivery of the piano and have been impressed with the instrument. We give great recommendation to your store.

Howard & Jean, Simcoe, Ontario

Thank you Paula for the email and information about your music service!  I have visited your piano studio in the past and was impressed with its presentation and services.  I'll definitely let you know whether I should require your listings!  In the meantime, I'll look over your information and shall definitely consider it.

 The staff was knowledgeable & courteuous. I never felt pressured at any time. I attended the location on four occasions prior to buying the piano I purchased. I played the piano and the sales person also played a bit so I could hear the sound objectively. The piano mover was efficient and polite.  I could not believe how simple he managed the task. The piano tuner recommended to me, I have referred to others, because of his service. Thank you.

Mary, Mount Hope

 Dear Paula,

I love our new grand piano! The sound is beautiful as well as the look. It suites our decor very nice too!Thank you for being so patient with us!

Sincerely yours

V. , Moose Jaw

Right from our entrance into the store, we were welcomed and treated like a customer should be, given time to walk the store, posed questions to sales staff as we had them, played the pianos without interruption, and had sales staff really listen to our needs.

Eugene, Milton

I came into Pianohouse Burlington with what I thought was a good idea of what i was looking for. After a few questions from the salesperson about my usage and habits it was obvious that I had to change my ideas and by doing so the salesman saved me a lot of money. He could have tried to up sell me but instead pointed me towards a lovely piano which fit my needs and Pocketbook perfectly.

Gregory, Oakville

Thank you for a very nice piano and the very competently delivery and set up of the piano.

Stephen, Hillsdale


Thank-you so much for the complimentary tickets :)
The seats were very nice.  We were able to see the whole stage.  The special guest artists were very talented as well (soloists, brass ensemble, organist, panflutist and pianist).  A very enjoyable evening :)  My favourite part was a piano/panflute duet. It was very nice, and my mother really appreciated it.  We had a wonderful time.

Marnie, Ancaster, Ontario

 What a fantastic, comprehensive website.



I received a letter from your business, for putting my name on your website. Thank you for providing this service to music teachers.  It helps to have your name out as much as possible.


 Dear Paula,

Thank you so much for your immediate response!  Your monthly newsletter is no inconvenience at all!  Your recent mailing brings me back to your marvelous website!  Thank you!

Paulette , Richmond Hill Ontario

We found the service and staff very helpful and knowledgeable. We did not feel at all pressured, and were given lots of time to look around and explore the pianos. We enjoyed hearing the owner play - an added bonus. The delivery people were also very professional and careful, which was greatly appreciated. We would have no concerns or suggestions as to how to improve service, as our experience was quite pleasant.


Traci and John

Dear Paula,

Thank you very much for letting Michael practice early this morning in your piano store before his piano competition.He played well, and he got second place. Overall, we are happy, as he participated in 3 categories and he came away with 3 medals (two silver and one bronze). Thank you again for your kindness -

Katalin, Buffalo, USA

 I am writing to express my pleasure in the Kawai Grand Piano I recently purchased from Pianohouse Burlington. I was initially skeptical about the feasibility of importing a piano into the US --especially with regard to taxes and customs issues. Your assurances that there would be no Canadian sales tax due and that the US duty would only be 4.7% seemed too good to be true. In fact, the border crossing was simpler than I ever imagined. Customs agents inspected the piano to determine the country of origin, I filled out one small form and paid the duty; and that was all it took.I commend Pianohouse Burlington for your fine selection of quality used pianos -- a selection far superior than anything I could find locally. I would definitely recommend US customers consider Pianohouse Burlington when shopping for a piano.



 A special thanks to Pianohouse Burlington:

...on your generous donation of a Niemeyer baby grand piano towards our recent Hummingbird Ball. While the live auction of the piano only earned us a small premium, it was tremendously exciting to have such a magnificent item on the auction block for our guests. We truly appreciate your kind gift in support of this special event, and your ongoing commitment to theJuravinski Cancer Clinic Hamilton Ontario.

Thank you so much for the excellent service that you gave to us the we came down to try out the pianos. We truly enjoyed seeing your showroom, "test-driving" the pianos. Everyone in the congregation is enjoying hearing our new piano, and cannot believe how wonderful it sounds! (Of course, we knew it would sound great!)

Thanks again!

Baptist Church,
Peterborough, Ontario

Dear Pianohouse Burlington

On behalf of Juvenile Diabetes Research Foundation (JDRF), thank you for your donation. Your contribution is greatly appreciated. Through your generosity, JDRF is making a positive difference in the lives of over 300,000 Canadians living with type 1 diabetes. They are living longer, with a higher quality of life, and lower risk of developing complications. JDRF could not be the world's largest charitable funder and advocate of type 1 diabetes research without your contributions

2011 has been a year of celebration at Pianohouse Burlington. We had the opportunity to give away 12 pianos to 12 schools this past year.  Each month it was an event we all looked forward to.  By spreading the gift of music all year we hope to inspire many children and teens alike for years to come. We created a collage of the winners of the Adagio digital piano.


Thank You!

A huge THANK YOU to everyone who voted for Pianohouse Burlington in Burlington Post’s Readers Choice Award 2012. Thanks to your support Pianohouse Burlington Inc. was voted Best Musical Instruments Store and received the platinum award!

Burlington Post Reader's Choice Platinum Award 2012

Jose Pires of the Burlington Post presents Joe Pimentel of Pianohouse Burlington with the Gold Award of their 16th Annual Readers Choice Aaward  2010.










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